1. Registration/ Arrival Requirements

    No guest vehicles can park in the Historic District, except those with valid Disabled Parking Placards.

    Each registration includes guest parking for two vehicles. The parking area is in the Los Trancos Parking Lot, located across PCH from the Historic District, about a 5 minute walk from the cottages.

    Note: Entry into and through the park’s main gates (both to the Historic District and Los Trancos Parking) close daily from 10pm until 6am. All vehicle entry and parking as well as all accessibility for check-in and registration is restricted during this time.

    The person named on the reservation must be present and provide a reservation voucher or confirmation number as well as a valid photo ID. Approved verification of identity must be provided no later than 24 hours after check-in by fax or in-person, or guests face eviction by State of California Parks law enforcement officers.
    Disabled guests MUST provide appropriate identification and a valid DMV Disabled Parking Placard or they will not be admitted onto the property and no refund will be provided.

  2. Check-In and Parking

    Check-in time: 4:00pm-9:00pm

    To get to the Check-In Office: After entering the park, at the kiosk, follow the signage and park in the 15-minute check-in/check-out lot. The person named on the reservation must be present and must provide valid identification at time of check-in.

    Courtesy shuttles are available to take you and your belongings to your cottage and back to the check-in lot to transfer your vehicle to the Los Trancos Parking Lot, across Pacific Coast Highway from the Historic District.

    Except those with valid DMV Disabled Parking Placards, no guest vehicles are allowed to park in the Historic District.

    Additional paid day-use parking ($15 per vehicle) is available at the kiosk for access to Los Trancos parking lot across Pacific Coast Highway from the Historic District.

    No guest vehicle parking is allowed in the Historic District except those vehicles with valid DMV ADA Disabled placards.

  3. Check-Out

    Check-out time: 11am – Late check-outs are not allowed and strictly monitored.

    Upon check-out the mandatory City of Newport Beach Uniform Transient Occupancy Tax of 10% will be charged.

  4. Office Hours:

    7:00am – 10:00pm

  5. Quiet Time:

    10:00pm – 8:00am

  6. Deposits

    Reservations require full payment in advance through ReserveAmerica. Upon arrival, guests will be required to provide a credit card, for authorization only (not a charge), serving as a deposit for keys, flashlights and occupancy tax.

    A $50 per key and flashlight charge will be assessed if lost.

  7. Occupancy Limits

    The nightly rate is based on the maximum allowable occupancy of people for an individual cottage or dorm-style, private room cottages.
    The person named on the reservation must be present and must provide valid photo ID at the time of check in. Names of all occupants, both adults and children 4 years or older, staying in the unit must be provided at check-in.
    Occupancy limits will be strictly enforced and any party that falsely represents the total number of guests or exceeds maximum interior or exterior occupancy limits in any unit may be subject to immediate eviction without refund by Crystal Cove State Park law enforcement officers.

  8. Visitors

    Non-registered guests and visitors MUST vacate state park, including all cottages and their decks by 10:00pm each day.

  9. Cancellation Policy

    ReserveAmerica:

    Your original $8.00 reservation fee is nonrefundable.

    If you cancel a confirmed reservation or must leave the park early, a cancellation fee of $7.50 per reserved cottage will be deducted from any refund you may be due.

    If you cancel a confirmed reservation and make a new reservation during the same call, a transfer fee of $8.00 will be charged.

    If you cancel your reservation after 5:00pm the day before your arrival date, the first night’s fee is forfeited.

    A reservation will be held for you until 12:00pm the day after your arrival date. If you do not contact the registration office before that time, you will be considered a ‘no-show,’ your reservation will be cancelled, and you will be refunded the amount paid for the cottage, less the nonrefundable $8.00 reservation fee, the $7.50 cancellation fee, and one night’s cottage fee.

    If you miss your first day but plan to arrive later, prior to 12:00pm, you must contact the registration office each day to hold the remainder of your reservation.

    If you must leave one or more days early (Early-Out) you must check out before 11am (there are no exchanges). Retain your confirmation letter until you have received your refund or your credit card has been credited, if applicable. Allow at least 30 days to receive your refund.

    If an emergency or disaster forces closure, we will try to notify you as soon as possible. All fees, including the reservation fee, will be refunded.

    In cases of inclement weather when the cottages remain open but you choose not to stay, refunds will be based on the early-out or in-house cancellation policies.

    If you are unable to honor your reservation due to a medical emergency or death in the family, a cancellation fee of $7.50 per reservation as well as the nonrefundable reservation fee of $8.00 will be deducted from any refund you may be due by ReserveAmerica.

    Crystal Cove Beach Cottages In-House Cancellation Policy:

    Registered guests may cancel any remaining nights at the registration office no less than 24 hours prior to the 11am check-out time of the requested departure date to avoid a one night’s room charge.

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